Q1: You’re on holiday / in a new area and need healthcare (non-emergency), what do you do first?
Q2: How important is it for a healthcare provider to have an online presence (website, social media, etc.)?
Q3: How much do online reviews influence your decision to choose a healthcare provider?
Q4: What’s most important when looking at a healthcare provider's website?
Q5: When looking for healthcare providers online, what do you typically type into Google?
No Data Found
Q6: How often do you click on the first-listed website on a Google search?
No Data Found
Q7: How important is seeing your healthcare provider appear in Google search results to you?
No Data Found
Q8: Have you ever clicked on a Google ad when searching for a healthcare provider?
Q9: What would make you more likely to click on a healthcare provider’s ad?
Q11: Which social media platforms do you follow healthcare providers on? (Select all that apply)
Q12: What type of healthcare content do you find most valuable on social media?
Q13: How likely are you to interact (like, comment, share) with healthcare content on social media?
Q14: Does a healthcare provider's social media presence influence your decision to book an appointment with them?
Q15: How often do you visit a healthcare provider’s website before making an appointment?
No Data Found
Q16: Which feature is most important to you on a healthcare website?
Q17: How often do you access healthcare websites on your phone?
No Data Found
Q19: What type of healthcare content do you like via email? (Select all that apply)
No Data Found
Q20: How often would you like to receive email updates from your healthcare provider?
Q21: How likely are you to open and read emails from your healthcare provider?
Q22: What would improve your experience with a healthcare provider’s online presence? (Select all that apply)
Q23: How important is it for a healthcare provider to actively manage their online reputation (e.g., responding to reviews, updating their website and social media)?